Frequently Asked Questions

It provides bi-directional migration across Google Workspace, Microsoft 365/OneDrive, Dropbox Enterprise, Zoho, Apple iCloud, and Yahoo.

Cloud drive files, nested folders, shared drives, emails, contacts, calendars, tasks, and SSO identity metadata.

No. It is a 100% cloud-native SaaS tool that runs direct cloud-to-cloud transfers without consuming local hardware or office network bandwidth.

No. Authentication happens at the tenant/domain level using 1-Click OAuth 2.0 and administrative service accounts.

Yes. A free trial is available instantly to validate platform connectivity, file mapping, and speeds.

Instead of streaming whole monolithic files that restart from 0% if disconnected, it breaks files into stateless micro-chunks and transfers them independently.

The engine automatically retries only the specific micro-chunks that failed, rather than re-transferring the whole file from the beginning.

It uses Smart Exponential Backoff and dynamic API throttling to scale transfer concurrency in real time against vendor quota limits.

Yes. Admins can pause, reprioritize, or resume active jobs on demand from the management console without corrupting transfers.

All data streams between cloud endpoints are encrypted using TLS 1.3 cryptographic protocols.

Tokens, configuration profiles, and database records are encrypted at rest using AES-256 military-grade encryption.

No. Transfers run via stateless memory buffers; your payload data is never permanently written, inspected, or stored on host servers.

It calculates MD5 and SHA-256 cryptographic hashes at both source and destination to prove bit-for-bit file integrity.

Yes. Cryptographic verification, zero-trust architecture, and complete CSV event logging provide verifiable proof of chain of custody for auditors.

Yes. It translates source permissions (e.g., Google Drive sharing roles or OneDrive permissions) to the equivalent access levels on the target cloud.

Full directory trees, nested paths, and file creation/modification timestamps are maintained across compatible destination services.

Yes. Shared Drives can be mapped directly to SharePoint Document Libraries, Shared Libraries, or specific organizational folder trees.

The engine sanitizes incompatible characters according to destination cloud rules while preserving original file paths in the audit log.

No. Initial transfers run silently in the background while users continue working normally in their existing accounts.

After the initial bulk migration, a progressive migration compares hashes and timestamps to copy only new or modified items created before final cutover.

You can run multiple progressive migrations depending on the to ensure zero data divergence.

The engine logs the error, flags the exact file path in the audit report, and continues migrating remaining files without failing the batch.

Yes. Batch jobs can be scheduled in advance to run during off-peak windows or specific weekend timelines.

Admins can monitor live data throughput, active file transfers, pending queues, processed gigabytes, and real-time error counts.

The report details every file moved, skipped, or failed, along with exact timestamps, source paths, destination paths, and hash status.

Yes. Folder trees and label structures (such as Gmail labels translating to Exchange/Outlook folders) are converted during transfer.

Message metadata, including read/unread flags, timestamps, and attachment associations, are preserved in the destination mailbox.

Yes. Single and recurring calendar entries, attendees, reminders, and event descriptions are mapped across calendar protocols.

Contact cards, custom fields, notes, and organizational contact groups are transferred to target contact directories.

Yes. Supported cloud platforms allow task lists, due dates, and completion statuses to migrate to destination task apps.

Licensing is based on the number of source id and destination id pairs for migration of different data types.

The platform handles large single files (e.g., large archives or video files) up to the destination cloud vendor's maximum single-file upload limit.

Pinsoftek provides dedicated engineering support via `support@pinsoftek.com`, including architecture reviews and priority troubleshooting for enterprise plans.